FAQ
Can I request an electronic invoice for my membership payment?
Yes! You can still use the traditional paper invoice to pay by check, but if you would like to request an electronic invoice, please email willowrunpool1@gmail.com. Please note that online payments will be subject to a 3.5% service charge to be added to the total.
Pool Workday – Saturday, March 28 from 8am – 2pm (Rain Date – Saturday, April 11) This is your chance to help get the pool ready for the season! Volunteers can earn a $10 concession credit (max $20 credit per family) OR 4 guest passes (a $40 value) by spending a minimum of four hours helping to spruce up our pool grounds and landscaping. Make sure you check in at the breezeway upon arrival. For safety reasons, no children under the age of 12 please. Middle and High School students: your volunteer hours qualify for Crosby Scholars, Scouting, etc – be sure to bring the appropriate form for your program. Join us and bring your hats, gloves, rakes, shovels, hedge clippers, etc.
Saturday, May 23
The pool will be open from 10am – 8pm. To promote new memberships, this will be a FREE GUEST DAY — bring your friends who may be interested in joining.
The world-famous Willow Run Grill will be open on Opening Day, Memorial Day, July 4th and Labor Day from 11am – 2pm each day. The $35 “Family Meal Deal” is available at the grill for a family of five (+$5 for each additional family member on the day of the event).
What if I don’t carry cash for the concession stand?
Once again, we have the ability to create pre-paid concession accounts for our members throughout the season. Stop by the concession stand during pool hours to open or update your account. Any unused prepaid concessions from last season are still available for the 2026 season.
Are there swim lessons available?
Individual or small group lessons for children and adults are available through our Red Cross and YMCA certified lifeguards and swim coaches. Stop by the concession stand during pool hours to speak with one of our staff for more information.
Is there a Willow Run Swim Team?
There is! Swim team practice is scheduled to start in May. All swimteam information can be found at willowrun.SwimTopia.com. If you’d like to join the distribution list email willowrundolphins@gmail.com.
Can I reserve the pool for parties?
Yes! Everyone loves a pool party! The pool is available for members during and after pool hours to rent for birthday parties, youth groups, sports teams, meetings, or get-togethers with friends and/or family. ALL parties must be reserved so we can provide adequate lifeguard coverage and deck space. Please note that dates, times, and number of guests are subject to pool guidelines and pool availability. To reserve your date, contact Vickie Jellar at chattycash@hotmail.com or call 336-414-1735.
Check out our website: www.willowrunpool.com! It includes membership information, contact info, pool rules, as well as swim team info, upcoming events and pool schedule. Our FACEBOOK (@willowrunpool) and INSTAGRAM (@WillowRunPool_NC) pages are great ways to keep up with Willow Run Pool. Like/follow us – you’ll find lots of information there. This is also the fastest way to share weather updates and social events.
We’re again hosting family pool socials that will feature movie / trivia nights! Anyone interested in helping to plan/assist with pool socials (or if you have any other suggestions for fun) send us an email at infowillowrunpool@gmail.com.
Key dates for the 2026 pool season:
March 28: Pool Workday 8am – 2pm
April 11(Rain Date): Pool Workday 8am – 2pm
May 19 (Tuesday): First day of SWIM TEAM PRACTICE 4:30pm – 5:30pm (10 yrs old and under)
5:30pm – 6:30pm (11 yrs old and up)
May 20: Daily after school swim team practice begins Mon – Fri from 4:30pm – 6:30pm
May 23: Opening Day party – pool open 10am – 8pm
May 25: Memorial Day party – pool open 10am – 8pm
May/June TBA : Morning practice for swim team starts (8:30am – 10:30am depending on age)
June TBA: Welcome to Summer Bash Party
June TBA: Movie Night
June 16: Home swim meet – pool closes at 4pm
June 23: Home swim meet – pool closes at 4pm
July 4: Fourth of July party – pool open 10am – 6pm
July 7: Home swim meet – pool closes at 4pm
July TBA: Fun in the Sun Party
July TBA: Movie Night
August TBA: End of Summer/Back to School Party
August TBA: Sundae Sunday
September 7: Labor Day party – pool closes for season at 6pm
Spread the word about Willow Run!
Most of our new members come from referrals, so invite your friends, neighbors, and family. Prospective members can request a free one-day family pass on the website to check us out. If you need any pool brochures to give out, send us an email or pick some up at the pool office. This is a family pool built by families – let’s take advantage of this tremendous resource. Thanks for your continued patronage and here’s to a great summer! See you at the pool!
